Technical Recruiter at Hubbedin

Graduated Magna Cum Laude from Universitas Brawijaya, Indonesia

Bachelor's of International Relations

Account Management

Client Maintenance

Recruiting

Publication

Technical Recruitment

Global Talent Acquisition

Top Values

1. Solving 30+ customers' inquiries each day with 95% customer satisfaction rate
2. Handling complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution
3. Identifying customers' problems/concerns through ticket management tools such as Zendesk and Intercom. 
4. Maintaining a good relationship with co-workers and management.

Customer Support Agent

- Sourcing candidates using a variety of search methods to build a robust candidate pipeline
- Conducting interviews and filtering candidates for open positions
- Assessing applicants' knowledge, skills, and experience to best suit open positions